We ship worldwide
Orders are generally processed, printed & dispatched within 4-5 business days.
In busy times can take slightly longer.
*Busy periods are defined as holidays, sales, new releases etc
For any rush orders please contact email@example.com
Postage times for standard shipping is up to 10 days in the US
We ship with DHL worldwide - regular & express postage available.
Tracking on all parcels.
Returns and exchanges
Exchanges are available only if the products are unworn, unwashed and unmarked
We do not offer refund for change of mind.
Exchanges must be requested via email firstname.lastname@example.org within 7 days of the product/s arriving to you.
Return shipping costs are the responsibility of the customer.
We highly advise that you use a trackable shipping service like to return your product/s.
Once your return is received and inspected your exchange will be processed.
Please allow up to 3 weeks for your exchange to be processed.
There is the postage time back to KIC, then the order processing time and then the postage time back to you.
If you wish to change an order for a different size of the same product, we are able to issue that change if you email us email@example.com within 12 hours of making the order/s.
If you wish to cancel your order/s you must email us firstname.lastname@example.org within 12 hours of making the order/s.
Changes or cancellation requests to order/s made after 12 hours of order will be denied as they will be printed, packed and shipped.
If you wish to do so after 24hrs your order/s will need to be treated as an exchange and you'll need to follow the return and exchange process as per below.
We do our best to go to extreme lengths to monitor our quality control, however we can occasionally miss a damaged/faulty item.
If you believe you have received a faulty or an incorrect item, please email us immediately via email@example.com with a photo of your damaged or incorrect item/s.
If deemed damaged/faulty or incorrect, we will organise for a replacement of the exact same item to be shipped to you ASAP.
If you have received damaged, incorrect or incomplete product/s, it is your responsibility to contact within 1 week of your order/s arriving.
If your clothing item is damaged when you wash your garment/s, you will not be entitled to an exchange. Please ensure you wash your garment/s according to our care instructions.
If your garments are washed according to these instructions, you will not have any problems.
NO, only wash in COLD water inside out.
Yes you can iron your garments, however, do not iron over prints.
NO, do not place in tumble dryer.
Lay flat away form sunlight to dry.